Careers

The ACCOUNTING ASSISTANT will prepare accounts receivable report for bi-weekly meeting with sales and monthly meeting.  They will post customer’s payment in the ERIC System and will be in charge of ERIC customer maintenance.  They will be responsible for the follow-up of payment, conduct credit verification for new customers, and sending of customer statement accounts.  They will assist with the follow-up of PEZA documents of zero-rated customers and BIR form 2307.  They will also be responsible for processing billing statements or pro forma invoices of customers. 

QUALIFICATIONS:

• Graduate of BS Accountancy
• With at least 1 year of working experience in the related field is required for this position
• Proficient in Microsoft Office Word, Excel, and Outlook
• Solid communication and reporting skills, proficient in speaking and writing
• Must have initiative, is trustworthy, and can work efficiently in a group
• Organized, attentive to details, productive, and dependable

The APPLICATIONS CONSULTANT is tasked to design, develop and implement business intelligence, web applications and testing tools or solutions to address the business requirements of enterprises in the Philippines. 

The successful applicant will undergo special training on the latest business intelligence tools, web applications and testing tools on products by well-known companies like IBM, Microsoft, and HP regularly. 

They will be tasked to develop a specialization on at least one of the above solutions.  They will handle product support with development or programming support for business intelligence products, web applications, and software testing tools.

Qualifications:

• Graduate of a computer or electronics-related degree (BS-CS, BS-ECE, BC-CoE, BS-MIS)
• Must have a background on any database systems (Oracle, MySQL, SQL Server, etc.)
• Experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., an advantage
• Must have programming or software development skills
• Must have excellent written and verbal communication skills
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours when necessary
• Good working attitude with willingness to learn and undergo extensive training
• Fresh graduates are welcome to apply

The Field Service Engineer will perform all tasks indicated or included in the service contract or agreement between the client and Nexus.

Qualifications:

• Graduate of a computer or electronics-related degree (BS-CS, BS-ECE, BC-CoE, BS-MIS)
• Preferably with 1-year experience in PC troubleshooting and repair.  Must know PC hardware troubleshooting and repair and basic networking concepts (including cabling, configuring, testing, and interconnecting)
• Must be familiar with Microsoft Windows, Microsoft Office, and other desktop software
• Must possess a strong analytical and problem-solving attitude or skills
• Service-oriented with high regard for customer service
• Relevant certifications (e.g. CompTIA A+) will be an advantage

The INFORMATION SECURITY OFFICER will help the organization with its compliance initiative including but not limited to information security management system (ISO27001), business continuity management system (ISO23001) and other requirements including implementation and management of program.  The information security officer will assist the head of security and top management on maintaining policies related to infosec, business continuity, data privacy and other compliance requirements of partners and clients.

The successful applicant will also maintain and improve existing policy documentations and coordinate with internal parties for enforcement as directed by top management.

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology or Accounting
• Work related experience of at least five (5) years in performing security and compliance audits and related governance practice
• Knowledge in ISO27001, ISO23001 and other risk management framework is required.
• Knowledge in other compliance and frameworks such as PCI-DSS, DPA , GDPR is a plus.
• Understanding on security technologies such as SIEM, Firewalls, IPS, endpoint protection is required
• Fundamental understanding with network and systems required
• Security certification such as ISO Lead Auditor or Implementer, CISA and other similar security certification is a plus
• Attentive to details and meticulous with documentation, and processes
• Excellent work ethics, hardworking with good interpersonal skills 
• Driven and goal-oriented

The MANAGED SERVICES ARCHITECT FOR NETWORK SECURITY is responsible to help drive sales growth by providing technical architecture, system design, service delivery architecture, implementation, and transition of Managed security and infrastructure services. They will lead the pre-sales effort to ensure technical soundness, feasibility of proposed design and services to prospective clients.

KEY RESPONSIBILITIES:

• Collaborate with Orion product specialist, Nexus product specialist, and account managers for assessing managed services scope, requirements, and deliverables through due diligence assessment

• Prepare and lead technical presentations to customers

• Design, prepare and take an active lead in POC/POV whenever needed to improve the level of engagement with prospects.

• Create technical and service design from multiple technology platforms or brands and services to address customer’s requirement

• Work hand in hand with all stakeholders to validate proposed bill-of-materials will address managed service requirement and desired SLA

• Design and prepare documentation for turnover of High-Level Designs (HLD) or architecture to implementation teams to ensure aligned expectations with different stakeholders during the implementation phase.

• Review, validate, and sign off project implementations before production cut-over. Ensure that the actual built is consistent with the approved architecture

• Collaborate with Nexus Orion Operations Center lead on the architecture and ensure a smooth transition to BAU

• Evaluate technology platforms and recommend solutions or products to enhance managed services offering

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology

• At least four (4) years related experience in technical or service pre-sales role

• Working experience and proven competence in security and network technologies such as SIEM, Firewalls, WAF, EDR, etc.

• Security and network certifications such as SEC+, CySA+, CEH, or other certifications are a plus

• At least 2 years experience in managed services environment is desired

• Attentive to details and meticulous with documentation and processes

• Excellent work ethics, hardworking with good interpersonal skills

• Driven and goal-oriented

The Product Specialist for the specified products promotes the sales of their product line through the Account Managers.  They accomplish this with a marketing program that includes product knowledge and awareness; market analysis and identification of target accounts, sectors and industries; and product promotion and pre-sales product support.  The Product Specialist may also initiate direct sales initiatives where it warrants and serves company interest.

Qualifications: 

• Graduate of any 4 or 5-year course
• At least 3 to 5 years of work experience in IT Sales
• With working knowledge in Microsoft Office
• With excellent communication, presentation, marketing, and analytical skills
• Excellent work ethics, hardworking with good interpersonal skills
• Driven, goal-oriented and assertive
• Fresh graduates are welcome to apply

The PROJECT MANAGER will be responsible for ensuring the successful implementation of various IT solutions for our enterprise customers.

The scope of work includes:

• Activity planning, sequencing and scope definition
• Resource planning, scheduling, time or cost estimation, budget planning and monitoring
• Documentation, risk analysis and risk management, project monitoring and progress reporting
• Change management, conflict resolution, project closure, and overall management and leadership.
• Organizing and mobilizing solution architects, integration specialists, and hardware and software engineers as well as interfacing with vendors and customer contacts throughout the life of the project.
• Ensuring that the project is completed on time and within budget and that overall project objectives are met.

QUALIFICATIONS:

• 3 years of work experience, 1 to 2 years of which in project management work
• College graduate of any related course
• PMP certification, an advantage
• Knowledge of hardware implementation and software deployment desirable
• Must have successfully managed a project from initiation to closing and must possess good understanding of project management concepts and principles.
• With working knowledge of Microsoft Project or an alternative project management tool
• Experience in managing projects in financial services, manufacturing, utilities, telco, and/or BPO industries a plus
• Experience in managing diverse project teams and with the ability to handle multiple projects simultaneously
• Must possess math and budgeting skills. A good working knowledge of project finance concepts is required.
• Highly personable, positive, and proactive
• Adept at customer relationship management
• With management and leadership skills, able to keep team members motivated, resolve conflicts, and make decisions beneficial to the project, with minimal supervision.
• Must be able to demonstrate time and resource management skills
• With excellent oral and written communication skills and good report-writing skills with project team members, executives, and vendors and customers at all levels.
• Able to connect with people and is skilled at persuasion; should have the ability to work well
• Analytical and with problem-solving skills; utilizes data analysis

The PROJECT MANAGER will be responsible for ensuring the successful implementation of various IT solutions for our enterprise customers.

The scope of work includes:

• Activity planning, sequencing and scope definition
• Resource planning, scheduling, time or cost estimation, budget planning and monitoring
• Documentation, risk analysis and risk management, project monitoring and progress reporting
• Change management, conflict resolution, project closure, and overall management and leadership.
• Organizing and mobilizing solution architects, integration specialists, and hardware and software engineers as well as interfacing with vendors and customer contacts throughout the life of the project.
• Ensuring that the project is completed on time and within budget and that overall project objectives are met.

QUALIFICATIONS:

• 8 to 5 years of work experience, 1 to 2 years of which in project management work
• College graduate of any related course
• PMP certification, an advantage
• Knowledge of hardware implementation and software deployment desirable
• Must have successfully managed a project from initiation to closing and must possess good understanding of project management concepts and principles.
• With working knowledge of Microsoft Project or an alternative project management tool
• Experience in managing projects in financial services, manufacturing, utilities, telco, and/or BPO industries a plus
• Experience in managing diverse project teams and with the ability to handle multiple projects simultaneously
• Must possess math and budgeting skills. A good working knowledge of project finance concepts is required.
• Highly personable, positive, and proactive
• Adept at customer relationship management
• With management and leadership skills, able to keep team members motivated, resolve conflicts, and make decisions beneficial to the project, with minimal supervision.
• Must be able to demonstrate time and resource management skills
• With excellent oral and written communication skills and good report-writing skills with project team members, executives, and vendors and customers at all levels.
• Able to connect with people and is skilled at persuasion; should have the ability to work well
• Analytical and with problem-solving skills; utilizes data analysis

The PURCHASING ASSISTANT makes product inquiries to both foreign and local suppliers.  They prepare purchase orders, monitor order status and make follow-up on incoming orders.  They are also tasked to process import shipment entry, search for new suppliers for new products with the best after sales support.  They also purchase internal IT requirements and consumables.

Qualifications:

• Graduate of BS Management, Accountancy and other related courses
• With good oral and written communication skills
• Must be computer literate
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours, if and when, necessary

The SECURITY OPERATIONS ANALYST (SOC) will be responsible for monitoring, reporting and analyzing the confidentiality, integrity and availability of all the information assets. They must be able to analyze all available information including logs, network traffic and all other data emanating from all security systems in place to determine the existence of anomalies, security breaches and all other related security incidents.

They will coordinate triage with stakeholders on security alerts. They will ensure all security systems are up-to-date in terms of software and hardware changes. They will plan and document all data and information relating to security including physical security. The SOC analyst will have opportunity to grow security career, earn security certifications and learn advance security skills such as SIEM, Incident Response, Digital Forensics and other security technologies.

Qualifications:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• Work related experience of at least one (1) year performing security monitoring, incident response
• Attentive to details and meticulous with documentation, and processes
• Excellent work ethics, hardworking with good interpersonal skills
• Driven and goal-oriented
• Willing to work on shifts

The SENIOR SECURITY OPERATIONS ENGINEER will be responsible for monitoring, day-to-day platform administration, and analysis of security incidents concerning assigned technology platform on-site or off-site customer’s premises. They must be able to analyze all available information including logs, network traffic, and all other data emanating from security systems in place to determine the existence of security breaches and all other related incidents.

They will ensure all security systems are up-to-date in terms of software and hardware changes. They will plan and document all data and information relating to the security platform being handled. They will also be responsible for providing technical guidance to juniors and generate weekly and monthly technical reports for management consumption. The Security Operations Engineer will have the opportunity to grow security career, attend trainings and earn security certifications. Learn advanced security skills including incident response, forensics, threat hunting, and other cybersecurity technologies.

QUALIFICATIONS

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• Work-related experience of at least four (4) to six (6) years related to network security technologies.
• Knowledge of network security technologies such as firewall, intrusion prevention, DDOS protection is a plus
• At least 2 years of experience handling Palo Alto Firewall required.
• Palo Alto Certification (PCNSE or PCNSA) is a huge advantage
• Background in Cloud technologies (Amazon or Azure) preferred.
• Strong background in routing (BGP, OSPF) is a plus
• CCNA/CCNP certification is a plus
• Attentive to details, meticulous with documentation, and processes.
• Excellent work ethics, hardworking with good interpersonal skills
• Must be flexible in terms of work assignment and willing to be assigned on-site (client’s office - within Metro Manila)
• Driven and goal-oriented
• Willing to work on shifts (mostly morning and mid-shift)

The Service Delivery Officer is responsible for ensuring successful delivery of managed security and infrastructure services and maintaining service quality by tracking and reporting key service delivery metrics.

The role will be reporting under a service delivery manager.

KEY RESPONSIBILITIES

• Manage transition and onboarding of new clients to managed services through a collaboration of operations and implementation team
• Maintain consistent service satisfaction for customers
• Closely collaborate with operations and drive change management process during business-as-usual
• Participate in the triage of critical incidents if necessary
• Take charge of the problem management process
• Ensure customer service level targets are consistently met
• Manage service delivery reporting for clients on a periodic or ad-hoc basis
• Review service performance periodically and identify points of improvement on service delivery
• Drive continual service improvement initiatives for customers
• Other responsibilities may be assigned as necessary

QUALIFICATIONS

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• Work-related experience of at least four (4) years in IT service management
• Proven experience in client engagements and presentation
• Capability to present to key client personnel (Senior Management or C-Suite)
• Knowledge in fundamental security and network technology concepts
• Knowledge in the ITIL framework is a must. ITIL Foundation certification is a requirement. Higher ITIL certification is a plus
• Project management experience and/or certification is a plus
• Fundamental knowledge in IT infrastructure and security is desirable
• Experience in managing or leading a team is desirable
• Attentive to details and meticulous with documentation and processes
• Excellent work ethics, hardworking with good interpersonal skills 
• Driven and goal-oriented

The SERVICENOW CONSULTANT is tasked to design, develop and implement ServiceNow to address the business requirements of enterprises in the Philippines.  The successful applicant will undergo special training, will be tasked to develop a specialization in particular ServiceNow applications and will be expected to handle both product implementations and support.

Qualifications:

• Bachelor’s degree, preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT) graduate
• Background on any database system (Oracle, MySQL, Sql Server, etc) 
• Must have programming or software development skills
• Must have knowledge of SDLC process and Agile methodology
• Solid understanding of RDBMS and querying; background in JavaScript, HTML5/CSS, Jelly, and AngularJS is a plus
• Knowledge in Web Services, XML and JSON is a plus
• Experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., and experience with ServiceNow platform, either as an end-user, fulfiller, or administrator, an advantage
• ServiceNow/ITIL certification and experience, an advantage 
• Must have excellent written and verbal communication skills
• Excellent presentation skills
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours, when necessary
• Excellent work attitude with a willingness to learn and undergo extensive training
• Minimum of 2 years of work experience 

The SYSTEMS ENGINEERS (NETWORK/SECURITY) will be exposed to the leading technologies in security, networking including packet and session analysis, intrusion prevention systems, and network applications analysis, and capacity planning.  They will specialize in either network management and support, or security systems on shown abilities.

Qualifications:

• Graduate of a computer or information technology degree (BS-CS, BS IT)
• Must have strong interpersonal and communication skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customer or client audiences or professional peers, and working closely with upper management.
• Must be able to demonstrate an ability to solve problems quickly and completely
• Must have a solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server communications, and the design of consistent network-wide layouts.
• Must be experienced with network security (e.g. building firewalls, deploying authentication systems, or applying cryptography to network applications).
• Must have experience with host security (e.g. passwords, uids/gids, file permissions, file system integrity, use of security packages).
• Must have experience on Windows and Linux/Unix Platform
• Willing to be assigned on 24x7 (on-call basis) support services
• At least with a programming or scripting background (any language will do), and database and network security skills

The Technical Pre-Sales Consultant will assist sales in delivering technical presentations, addressing technical queries of clients, doing proof-of-concepts, implementation and maintenance support.

Qualifications:

• Ability to work effectively in a team
• Results-oriented, self-motivated and quick-learner
• Excellent interpersonal (both oral and written) communication skills combined with a successful history of working with different cultures and directly with clients
• Must have 3-5 years relevant work experience
• Preferably with experience in databases, reporting tools, analytics tool
• Technical degree (Bachelors of Science, Computer Science or equivalent) strongly desired