Careers

The APPLICATIONS CONSULTANT is tasked to design, develop and implement business intelligence, web applications and testing tools or solutions to address the business requirements of enterprises in the Philippines. 

The successful applicant will undergo special training on the latest business intelligence tools, web applications and testing tools on products by well-known companies like IBM, Microsoft, and HP regularly. 

They will be tasked to develop a specialization on at least one of the above solutions.  They will handle product support with development or programming support for business intelligence products, web applications, and software testing tools.

Qualifications:

• Graduate of a computer or electronics-related degree (BS-CS, BS-ECE, BC-CoE, BS-MIS)
• Must have a background on any database systems (Oracle, MySQL, SQL Server, etc.)
• Experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., an advantage
• Must have programming or software development skills
• Must have excellent written and verbal communication skills
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours when necessary
• Good working attitude with willingness to learn and undergo extensive training
• Fresh graduates are welcome to apply

The APPLICATIONS SUPPORT ENGINEER acts as the first line support for all internal corporate applications and database requirements.  They are responsible for the development and/or modification of CRM modules, business intelligence reports, database reports, and portal pages.

Qualifications:
 

• Must at least possess a 4-year IT-related course with programming subjects, and preferably database subjects
• Knowledge of basic PC operations
• Basic networking concepts (including configuring, testing, and interconnecting)
• Basic knowledge of Software Development Life Cycle (SDLC)
• Experience in software or application implementation is a plus
• Programming language preferably PHP, any mobile application development tool is a plus
• Knowledge of database systems preferably Microsoft SQL Server
• Preferably with knowledge on CRM and Collaboration Platform (Microsoft Dynamics CRM 2011 and SharePoint an advantage)
• Must have excellent interpersonal skills working with colleagues and client
• Ability to report and express ideas both in written and oral form
• Adaptable, flexible, willing to accept change, and open to constructive criticism
• Service-oriented with high regard for customer service

The INFORMATION SECURITY OFFICER will help the organization with its compliance initiative including but not limited to information security management system (ISO27001), business continuity management system (ISO23001) and other requirements including implementation and management of program.  The information security officer will assist the head of security and top management on maintaining policies related to infosec, business continuity, data privacy and other compliance requirements of partners and clients.

The successful applicant will also maintain and improve existing policy documentations and coordinate with internal parties for enforcement as directed by top management.

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology or Accounting
• Work related experience of at least five (5) years in performing security and compliance audits and related governance practice
• Knowledge in ISO27001, ISO23001 and other risk management framework is required.
• Knowledge in other compliance and frameworks such as PCI-DSS, DPA , GDPR is a plus.
• Understanding on security technologies such as SIEM, Firewalls, IPS, endpoint protection is required
• Fundamental understanding with network and systems required
• Security certification such as ISO Lead Auditor or Implementer, CISA and other similar security certification is a plus
• Attentive to details and meticulous with documentation, and processes
• Excellent work ethics, hardworking with good interpersonal skills 
• Driven and goal-oriented

The IT SERVICE MANAGEMENT ENGINEER acts as the first line support for all internal IT services through the ServiceDesk.  They conduct initial diagnosis and troubleshooting for any hardware, software, network, and security problems.  They are also responsible for the operations, maintenance and improvement of all internal IT services adhering to industry best practices.

Qualifications:

• Must at least possess a 4-year IT related course preferably with programming and database subjects
• Knowledge of basic PC Operations
• Basic networking concepts (including configuring, testing, and interconnecting)
• Knowledge of operating systems preferably Windows 7 or 8.1, Windows Server 2008 or 2012, and Linux
• Knowledge of office productivity applications preferably Microsoft Office 2010 or 2013
• Knowledge of telephony, network monitoring, and security (Microsoft Lync, SCOM, and McAfee an advantage)
• Must have excellent interpersonal skills working with colleagues and client
• Ability to report and express ideas both in written and oral form
• Adaptable, flexible, willing to accept change, and open to constructive criticism
• Service-oriented with high regard for customer service

The Product Specialist for the specified products promotes the sales of their product line through the Account Managers.  They accomplish this with a marketing program that includes product knowledge and awareness; market analysis and identification of target accounts, sectors and industries; and product promotion and pre-sales product support.  The Product Specialist may also initiate direct sales initiatives where it warrants and serves company interest.

Qualifications: 

• Graduate of any 4 or 5-year course
• At least 3 to 5 years of work experience in IT Sales
• With working knowledge in Microsoft Office
• With excellent communication, presentation, marketing, and analytical skills
• Excellent work ethics, hardworking with good interpersonal skills
• Driven, goal-oriented and assertive
• Fresh graduates are welcome to apply

The PURCHASING ASSISTANT makes product inquiries to both foreign and local suppliers.  They prepare purchase orders, monitor order status and make follow-up on incoming orders.  They are also tasked to process import shipment entry, search for new suppliers for new products with the best after sales support.  They also purchase internal IT requirements and consumables.

Qualifications:

• Graduate of BS Management, Accountancy and other related courses
• With good oral and written communication skills
• Must be computer literate
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours, if and when, necessary

The Security Operations Center (SOC) Lead will be responsible for monitoring, reporting, managing security controls and analyzing the confidentiality, integrity, and availability of all the information assets.  They must be able to analyze all available information including logs, network traffic, and all other data emanating from all security systems in place to determine the existence of anomalies, security breaches and all other related security incidents.  They will coordinate triage with stakeholders on security alerts and perform incident response and forensics if needed.

The successful applicant will coach and mentor other analysts in performing routine SOC tasks and lead new SOC initiatives.  They will be in-charge to review reports, perform SOC demonstrations to clients, and manage analyst shifts.


The SOC lead will specialize on several advance security technologies, have the opportunity to earn security certifications, learn proper incident handling, forensics, and attacker’s methodology.

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• Work related experience of at least five (5) years in performing security operations, monitoring and managing security technologies desired
• Knowledge in security technologies such as SIEM, WAF, EDR etc.
• Strong knowledge in network security controls such as Next Generation Firewalls, Intrusion Prevention Systems, etc. is desirable
• Strong knowledge and understanding in networking (Associate level or higher)
• Security certification such as SEC+, CySA+, CEH or other relevant certifications is a plus
• Attentive to details and meticulous with documentation, and processes
• Excellent work ethics, hardworking with good interpersonal skills 
• Driven and goal-oriented
• Willing to work on shifts and on-call on few occasions

The SERVICENOW CONSULTANT is tasked to design, develop and implement ServiceNow to address the business requirements of enterprises in the Philippines.  The successful applicant will undergo special training, will be tasked to develop a specialization in particular ServiceNow applications and will be expected to handle both product implementations and support.

Qualifications:

• Bachelor’s degree, preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT) graduate
• Background on any database system (Oracle, MySQL, Sql Server, etc) 
• Must have programming or software development skills
• Must have knowledge of SDLC process and Agile methodology
• Solid understanding of RDBMS and querying; background in JavaScript, HTML5/CSS, Jelly, and AngularJS is a plus
• Knowledge in Web Services, XML and JSON is a plus
• Experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., and experience with ServiceNow platform, either as an end-user, fulfiller, or administrator, an advantage
• ServiceNow/ITIL certification and experience, an advantage 
• Must have excellent written and verbal communication skills
• Excellent presentation skills
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours, when necessary
• Excellent work attitude with a willingness to learn and undergo extensive training
• Minimum of 2 years of work experience 

The SYSTEMS ENGINEERS (NETWORKS/SECURITY) will be exposed to the leading technologies in security, networking including packet and session analysis, intrusion prevention systems, and network applications analysis, and capacity planning.  They will specialize in either network management and support, or security systems on shown abilities.

Qualifications:

• Must have strong inter-personal and communication skills; capable of writing proposals or papers, acting as vendor liaison, making presentations to customer or client audiences or professional peers, and working closely with upper management.
• Must be able to demonstrate ability to solve problems quickly and completely
• Must have a solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server communications, and the design of consistent network-wide layouts.
• Must be experienced with network security (e.g. building firewalls, deploying authentication systems, or applying cryptography to network applications).
• Must have experience with host security (e.g. passwords, uids/gids, file permissions, file system integrity, use of security packages).
• Must have experience on Windows and Linux/Unix Platform
• Willing to be assigned on 24x7 (on-call basis) support services

The Technical Pre-Sales Consultant will assist sales in delivering technical presentations, addressing technical queries of clients, doing proof-of-concepts, implementation and maintenance support.

Qualifications:

• Ability to work effectively in a team
• Results-oriented, self-motivated and quick-learner
• Excellent interpersonal (both oral and written) communication skills combined with a successful history of working with different cultures and directly with clients
• Must have 3-5 years relevant work experience
• Preferably with experience in databases, reporting tools, analytics tool
• Technical degree (Bachelors of Science, Computer Science or equivalent) strongly desired