Careers

The ACCOUNT MANAGER promotes Nexus through building good rapport with clients. They accomplish this with a sales/marketing program of establishing the needs of the customer, business analysis, contact with key personnel of the account and maintaining the business relationship with them. They are responsible for the over-all execution of transactions from booking to final payment of account.

QUALIFICATIONS:

• Graduate of any 4- or 5-year course

• With working knowledge in Microsoft Office

• With excellent communication, presentation, marketing, and analytical skills

• Excellent work ethics, good interpersonal skills

• Driven, goal-oriented and assertive

• Fresh Graduates are welcome to apply

The ANALYTICS CONSULTANT defines business problems, prepares and explores data, creates analytical models, and presents recommendations to both internal and external clients. They will also design & develop data visualizations and dashboards for clients. They may also conduct workshops for clients to help them understand the benefits of data analytics.

QUALIFICATIONS:

• Bachelor’s Degree required, preferably in Statistics, Mathematics, Engineering, Computer Science, or Economics
• Must have strong foundation in statistics and mathematics
• Must have experience in statistical programming or scientific computing (e.g. Python, R, Matlab)
• Proficiency with business intelligence or data visualization tools (e.g. PowerBI, QlikSense, Tableau) and machine learning algorithms and platforms (e.g. scikit-learn, Tensorflow, Azure ML Studio), an advantage
• Analytical and with problem solving skills; utilizes data analysis
• Attentive to details and meticulous with documentation, standardization, and processes.
• Must have excellent written and verbal communication skills
• Excellent work ethics, hardworking with good interpersonal skills
• Driven and goal-oriented
• Must have strong sense of accountability

The APPLICATIONS CONSULTANT is tasked to design, develop and implement business intelligence, web applications and testing tools or solutions to address the business requirements of enterprises in the Philippines.  The successful applicant will undergo special training on the latest business intelligence tools, web applications and testing tools on products by well-known companies like IBM, Microsoft, and HP regularly. They will be tasked to develop a specialization on at least one of the above solutions.  They will handle product support with development or programming support for business intelligence products, web applications, and software testing tools.

QUALIFICATIONS:

• Graduate of a computer or electronics-related degree (BS-CS, BS-ECE, BC-CoE, BS-MIS)
• Must have a background on any database systems (Oracle, MySQL, SQL Server, etc.)
• Experience on reporting tools like Crystal Reports, Business Objects, Cognos, etc., an advantage
• Must have programming or software development skills
• Must have excellent written and verbal communication skills
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours when necessary
• Good working attitude with willingness to learn and undergo extensive training
• Fresh graduates are welcome to apply

The APPLICATION CONSULTANT for ServiceNow is tasked to design, develop and implement ServiceNow to address the business requirements of enterprises in the Philippines. The successful applicant will undergo special training and will be tasked to develop a specialization in specific ServiceNow applications and will be expected to handle both product implementations and support.

QUALIFICATIONS:

• Bachelor’s degree preferably a computer or electronics-related degree (BS-CS, BC-CoE, BSMIS, BS-IT), Mathematics, Business Administration, Industrial Engineering, Accounting

• With background in JavaScript, HTML/CSS, SQL o At least six (6) credit hours, or o Demonstrated ability to contribute in a work environment

• With excellent written and verbal communication skill

• Goal oriented, has initiative and a self-starter

• Proven aptitude for continuous learning and improvement

QUALIFICATIONS BELOW ARE PREFERRED, BUT NOT REQUIRED:

• Knowledge of SDLC/Agile Methodology

• Experience with AngularJS, JSON, XML, & Web services

• ServiceNow experience, as an end-user/administrator

• Experience with any other ITSM/ticketing system (JIRA, Remedy, Freshworks, etc.)

• ServiceNow Certification

• ITIL certification

The APPLICATIONS SUPPORT ENGINEER acts as the first line support on all internal corporate applications and database requirements. They are responsible for the development and/or modification of CRM modules, business intelligence reports, database reports, and portal pages.

QUALIFICATIONS:

• Must at least possess a 4-year IT related course with programming
  subjects and preferably database subjects
• Knowledge in basic PC Operations
• Basic networking concepts (including configuring, testing, and interconnecting)
• Basic knowledge in SDLC (Software Development Life Cycle)
• Experience in Software/Application Implementation is a plus
• Programming language preferably PHP, any mobile
  application development tool is a plus
• Database systems preferably MS SQL Server
• Preferably with knowledge of CRM and Collaboration Platform
  (Microsoft Dynamics CRM 2011 and SharePoint an advantage)
• Must have excellent interpersonal skills working with colleagues and client
• Ability to report and express ideas both in written and oral form
• Adaptable, flexible, willing to accept change, and open to constructive criticism
• Service-oriented with high regard for customer service

The CYBER SECURITY ENGINEER 1 – PROFESSIONAL SERVICE will be responsible for monitoring, day-to-day platform administration and analysis of security incidents in relation to assigned technology platform on-site or off-site customer’s premises. They must be able to analyze all available information including logs, network traffic and all other data emanating from security systems in place to determine the existence of security breaches and all other related incidents. They will ensure all security systems are up to date in terms of software and hardware changes. They will plan & document all data and information relating to the security platform being handled.

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• Work related experience of up to One Year in security engineering or administration.
• Fresh graduate is welcome to apply and try.
• Basic Understanding in different security technologies such as Firewalls, IPS, Endpoint Security, Email Security and other similar security solutions.
• Basic Understanding with different cloud and networking technology is a plus
• CCNA certification is a plus
• Attentive to details and meticulous with documentation, and processes.
• Excellent work ethics, hardworking with good interpersonal skills 
• Driven and goal-oriented
• Willing to be assigned on client’s office (within metro manila)
• The position may be on-call (remote) from time to time

The Cyber Security Engineer 1 – Professional Service will have opportunity to grow security career, attend trainings and earn security certifications (Comptia, EC Council, ElearnSecurity, Offensive Security, SANS, ISC2, Technology specific etc) whether project based or regular security. Learn advance security skills including Incident Response, Forensics, Threat hunting and other cyber security technologies.

The CYBER SECURITY ENGINEER 2 - PROFESSIONAL SERVICE will be responsible for monitoring, day-to-day platform administration and analysis of security incidents in relation to assigned technology platform on-site or off-site customer’s premises. They must be able to analyze all available information including logs, network traffic and all other data emanating from security systems in place to determine the existence of security breaches and all other related incidents. They will ensure all security systems are up to date in terms of software and hardware changes. They will plan & document all data and information relating to the security platform being handled.

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• Work related experience of at least two (2) up to four (4) year in security engineering or administration.
• Working experience in different security technologies such as Firewalls, IPS, Endpoint Security, Email Security and other similar security solutions.
• Fundamental knowledge in Attacker Techniques and Security Incident Response desired
• Understanding with different cloud and networking technology is a plus
• Security certification such as Security +, CYSA+ , CEH or Equivalent is required
• Attentive to details and meticulous with documentation, and processes.
• Excellent work ethics, hardworking with good interpersonal skills 
• Driven and goal-oriented
• Willing to be assigned on client’s office (within metro manila)
• The position may be on-call (remote) from time to time

The Cyber Security Engineer 2 – Professional Service will have opportunity to grow security career, attend trainings and earn security certifications (Comptia, EC Council, ElearnSecurity, Offensive Security, SANS, ISC2, Technology specific etc) whether project based or regular security.  Learn advance security skills including Incident Response, Forensics, Threat hunting and other cyber security technologies.

The END-USER (EU) CARE | HELP DESK ENGINEER will perform tasks indicated/included in the Service Contract/Agreement between the client and Nexus Technologies, Inc.  They will be responsible in providing technical support and assistance on the phone or remotely related to computer systems, hardware, and software.

QUALIFICATIONS:

• Graduate of a computer or IT-related degree courses (BS-IT, BS-CS, BC-CoE, BS-MIS).
• Preferably with 6-months to 1-year experience in an IT user support and call/remote operations.
• Must have knowledge on Microsoft Windows and Office/o365 support/troubleshooting and other OS/application related service/s.
• Must be familiar with fundamental computer hardware, software operations and troubleshooting.
• Must possess problem-solving attitude or skills, and helpdesk/service-desk operations.
• Service oriented with high regard for customer service excellence.
• Relevant industry-standard certifications (e.g. CompTIA A+, Microsoft Windows and/or Office) will be an advantage 

The PRODUCT SPECIALIST for the specified products promotes the sales of their product line through the Account Managers. They accomplishes this with a marketing program that includes product knowledge and awareness; market analysis and identification of target accounts, sectors and industries; and product promotion and pre-sales product support. The Product Specialist may also initiate direct sales initiatives where it warrants and serves company interest.

QUALIFICATIONS:

• Graduate of any 4 or 5-year course
• Preferably 3-5 years’ work experience in IT Sales
• With working knowledge in Microsoft Office
• With excellent communication, presentation, marketing and analytical skills
• Excellent work ethics, hardworking with good interpersonal skills
• Driven, goal-oriented and assertive
• Fresh graduates are welcome to apply

The SECURITY OPERATIONS MANAGER will be responsible for the leadership of Nexus Orion Operations Center bothBtactical and management level. They will lead improvement initiatives and make sure goals and objectives of the team are met such as keeping client satisfactions high, continuous capabilities development of the team and ensure Service Delivery metrics are met.   They will coach and mentor other Analysts and Engineers in performing critical operational tasks, provide guidance in decision making and be able to handle critical issues that needs escalations and assistance. They will be in-charge to review reports, lead/perform SOC demonstrations to Clients, and guide overall day to day operations. The Security Operations Manager will specialize on several advance security technologies, will have the opportunity to earn advance security certifications (ISACA, GIAC, ISC2 etc), learn and experience “hands-on” incident handling, forensics, malware reverse engineering, threat intelligence and attacker’s methodology.

KEY RESPONSIBILITIES:

• Overall operational management of Security Operations Center
• Drive the operations center activities to achieve the group’s goal including assigned internal projects and suggests improvement initiatives that can contribute to the success and development of the team.
• Provide management oversight on operations center projects and new clients to be onboarded
• Ensure that operations will meet committed SLA’s and service objectives to Orion’s clients
• Champion process and documentation improvements for the Operations Team.
• Ensure continuous relevant capabilities development (certifications and skills development) and promote top notch work quality among Operations Center Staffs
• Achieve compliance targets and best practices such as ISO, NIST, SANS as needed by Orion
• Ensure that operations will support requirements of Sales, Pre-sales and Service Delivery teams with the best quality
• Provide technical guidance and leadership on critical issues, investigations and projects
• Review operations center work such as weekly, monthly reports
• Attend to monthly, quarterly, semi-annual and annual client reporting
• Attend and participate on investigation triages, projects and other operation activities as necessary.

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• Work related experience of at least Seven (7) years in performing security operations, monitoring, managing security technologies and Engineering desired.
• Strong understanding or hands-on experience on incident response, forensics (File System/Memory), malware reverse engineering, Threat Intel and other areas of security required.
• Strong Knowledge on security technologies such as SIEM, WAF, EDR, Email Security etc. is required
• Knowledge in Network Security controls such as Next Generation Firewalls, Intrusion Prevention Systems, etc. is desirable.
• Knowledge on Service Delivery Process or relevant certification such as ITIL desirable.
• Base Security Certification such as SEC+, CySA+, CEH or other relevant certifications is required.
• Advance Security Certifications such as CISM/CISSP/Advance GIAC Certifications or equivalent desirable.
• Strong knowledge and understanding of Computer Networking and/or Network Certification (e.g. CCNA, CCNP etc) is a plus
• Attentive to details and meticulous with documentation, and processes.
• Excellent work ethics, hardworking with good interpersonal skills 
• Driven and goal-oriented
• Willing to work On-call when necessary (Shift is normal business hours 8:30am to 6pm)

The SERVICENOW CONSULTANT is tasked to design, develop and implement ServiceNow to address the business requirements of enterprises in the Philippines. The successful applicant will undergo special training and will be tasked to develop a specialization in specific ServiceNow applications and will be expected to handle both product implementations and support.

QUALIFICATIONS:

• Bachelor’s degree preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT)  graduate
• Background on any database systems (Oracle, MySQL, Sql Server, etc)
• Must have programming or software development skill
• Must have knowledge of SDLC process and Agile methodology
• Solid understanding with RDBMS and querying; background with JavaScript, HTML5/CSS, Jelly and AngularJS is a plus
• Knowledge with Web Services, XML and JSON is a plus
• Experience on reporting tools like Crystal Reports, Business Objects, Cognos, etc., and experience with ServiceNow platform, either as an end user, fulfiller, or administrator, an advantage
• With ServiceNow/ITIL certification and experience, an advantage
• Must have excellent written and verbal communication skills
• Excellent presentation skills
• Able to work with minimal supervision
• Driven, goal-oriented, and must be willing to work extended hours, if and when, necessary
• Good working attitude with willingness to learn and undergo extensive trainings
• Minimum of 2 years work experience

The SOFTWARE TESTER ENGINEER will analyze business requirements and transpose it into sets of testing activities. They will create, maintain, and execute test scenarios and test cases; perform system, functional, regression, integration, and manual testing. They are also responsible in identifying, track and report bugs and defect. They will ensure that developed software meets the functional specification that have been defined in the business requirements and will also work closely with developers to ensure the developed software will be delivered in customer’s environment free from issues.

QUALIFICATIONS:

• Bachelor’s degree preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT) graduate
• Capable of analyzing business requirements and support user acceptance testing
• Can review and understand business and technical requirements

Able to develop and execute test plans to test new and existing software and improve the usability of software programs

• Familiar with Agile SDLC methodology (Scrum)
• Familiarity with different testing tools, including knowledge of test automation tools
• Must have knowledge on the ff:
  • Software testing tools and processes
  • Software test automation tools and techniques
  • Developing repeatable test procedures, executing tests, recording results, and working with developers to identify and resolve defects
• With experience in:
  • Collaborative environments, including GitHub and JIRA
  • ServiceNow platform and Applications is a plus
  • White box, black box and end to end testing
  • Software Testing Life Cycle (STLC) test phases
• Software Testing Certification and Agile Tester experience is a plus
• Must have good communication and interpersonal skills

The SOLUTIONS ARCHITECT will assist sales in delivering technical presentations, addressing technical queries of clients, doing proof-of-concepts, implementation and maintenance support.

QUALIFICATIONS:

• Graduate of any collegiate course preferably in the field of Information and Communication Technology
• With experience on Web Development specifically in Angular, JavaScript and Web Frontend technologies
• With backend skills specifically in database relationships, Integration experience, Rest-Api creation and consumption
• With good communication skills and able to articulate from a business standpoint to a technical perspective and vice versa
• Team player who can work individually or as part of a team, willing to learn and give an extra mile to achieve the best results.
• Willing to admit mistakes and make solutions for continuous improvement
• With Minimum of two years’ experience on web.net development
• Willing to learn and grow with ServiceNow platform

The STOCKS & INVENTORY ASSISTANT will be responsible in providing day-to-day warehouse duties in support of the daily logistic operations such as receiving, releasing, storing inventory control and checking of supplier’s documents .

QUALIFICATIONS:

• Graduate of any Business course - Accounting/Administration/Management or its equivalent
• Preferably with 1 year of working experience in the related field
• Must know how to drive (with Professional driver’s license)
• Must be willing to work overtime

The NETWORK OR SECURITY ENGINEER will be exposed to the leading technologies in security, and networking including packet and session analysis, intrusion prevention systems, and network applications analysis, and capacity planning. They will specialize in either network management and support, or security systems on shown abilities.

QUALIFICATIONS:

• Must have strong interpersonal and communication skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customer or client audiences or professional peers, and working closely with upper management.
• Must be able to demonstrate the ability to solve problems quickly and completely
• Must have a solid understanding of networking or distributed computing environment concepts; understands principles of routing, client or server communications,
  and the design of consistent network-wide layouts.
• Must be experienced with network security (e.g., building firewalls, deploying authentication systems, or applying cryptography to network applications).
• Must have experience with host security (e.g., passwords, uids/gids, file permissions,
  file system integrity, use of security packages).
• Must have experience on Windows and Linux/Unix Platform
• Willing to be assigned on 24x7 (on-call basis) support services

The SYSTEM ENGINEER will be tasked to recognize opportunities, make recommendations, explain and position business and enterprise class solutions. They will solve business needs with supported product lines and solutions. They will be responsible in planning, designing and deploying solutions within specialty area. Integration, hands-on planning, implementation and support of technical solutions will also be his area of concern.

QUALIFICATIONS:

• Graduate of computer or electronics-related degree (BS-CS, BS-ECE, BS-EE, BC-CoE)
• Knowledge in platforms, servers, storage, network and option components
• Must have good technical background on Microsoft infrastructure platforms, technologies and solutions (Active Directory, MS Exchange, SCOM/SCCM, MS Azure, M365)
• Adept with technical support issues and escalation levels
• Ability to handle and deliver required service level
• Proficient in writing technical reports
• Ability to work under pressure and minimum supervision
• Driven, goal-oriented, assertive and must be willing to work late at night
• Excellent communication skills
• Must have pro-active mindset and thinking

The TECHNICAL PRE-SALES CONSULTANT will assist sales in delivering technical presentations, addressing technical queries of clients, doing proof-of-concepts, implementation and maintenance support.

QUALIFICATIONS:

• Ability to work effectively in a team
• Results-oriented, self-motivated and quick-learner
• Excellent interpersonal (both oral and written) communication skills combined with a successful history of working with different cultures and directly with clients
• Must have 3-5 years relevant work experience
• Preferably with experience in databases, reporting tools, analytics tool
• Technical degree (Bachelors of Science, Computer Science or equivalent) strongly desired

The TELEMARKETER will consolidate all leads they will get from webinars, partner center portal and will make initial calls and scoping of the lead either serious or exploratory. They will coordinate with Product Specialist and Inside Sales in providing proposals and will help them follow up. They will also make proposals for client and follow up on leads.

QUALIFICATIONS:

• Bachelor’s Degree in Marketing, Communications, Business Administration, or related field
• Excellent Communication and presentation skills
• Ability to communicate effectively thru phone/video call
• With excellent customer service skills
• Persuasive and persistent
• Skilled on negotiation