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Career Opportunities

Nexus is always looking to hire those who excel in their field of expertise. If you believe that you're highly qualified to be a part of our winning team, you are welcome to e-mail us your résumé at iwanttowork@nexustech.com.ph.

 

Last updated: 14 September 2021

Field of Interest

APPLICATIONS CONSULTANT

APPLICATIONS CONSULTANT (PROJECT-BASED)

APPLICATIONS SUPPORT ENGINEER

INFORMATION SECURITY CONSULTANT

JUNIOR SERVICENOW ENGINEER

MARKETING ASSISTANT

SECURITY OPERATIONS ENGINEER 2

SR SECURITY & INFRA OPERATIONS ENGINEER

SENIOR SERVICENOW ENGINEER

SERVICE DELIVERY OFFICER

SYSTEMS ENGINEER (NETWORK/SECURITY)

TECHNICAL PRE-SALES CONSULTANT

TECHNICAL PRE-SALES CONSULTANT (MICROSOFT)

TELEMARKETER (PROJECT-BASED)

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APPLICATIONS CONSULTANT
APPLICATIONS CONSULTANT (PROJECT-BASED)
APPLICATIONS SUPPORT ENGINEER
INFORMATION SECURITY CONSULTANT
JUNIOR SERVICENOW ENGINEER
MARKETING ASSISTANT
SECURITY OPERATIONS ENGINEER 2
SR SECURITY & INFRA OPERATIONS ENGINEER
SENIOR SERVICENOW ENGINEER
SERVICE DELIVERY OFFICER
SYSTEMS ENGINEER (NETWORK/SECURITY)
TECHNICAL PRE-SALES CONSULTANT
TECHNICAL PRE-SALES CONSULTANT (MICROSOFT)
TELEMARKETER (PROJECT-BASED)

The APPLICATIONS CONSULTANT is tasked to design, develop and implement business intelligence, web applications and testing tools or solutions to address the business requirements of enterprises in the Philippines. 

The successful applicant will undergo special training on the latest business intelligence tools, web applications and testing tools on products by well-known companies like IBM, Microsoft, and HP regularly. 

They will be tasked to develop a specialization on at least one of the above solutions.  They will handle product support with development or programming support for business intelligence products, web applications, and software testing tools.

 

Qualifications:

  • Graduate of a computer or electronics-related degree (BS-CS, BS-ECE, BC-CoE, BS-MIS)
  • Must have a background on any database systems (Oracle, MySQL, SQL Server, etc.)
  • Experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., an advantage
  • Must have programming or software development skills
  • Must have excellent written and verbal communication skills
  • Able to work with minimal supervision
  • Driven, goal-oriented, and must be willing to work extended hours when necessary
  • Good working attitude with willingness to learn and undergo extensive training
  • Fresh graduates are welcome to apply

Apply Now

The APPLICATIONS CONSULTANT (Project-based) will provide end-to-end architectural and deployment planning, installation, tuning, and maturation assistance. They will install, configure, and implement the security of Imperva. They will also administer the server for availability of performance, troubleshoot the server environment, and monitor audit data and security alerts.


QUALIFICATIONS:

  • Graduate of any IT related courses
  • Knowledgeable in SQL and any databases
  • With background knowledge in the LINUX environment
  • Willing to be deployed to client on-site or remotely
  • Willing to be trained in products including Imperva Database Firewall as the primary product to support

Apply Now

The APPLICATIONS SUPPORT ENGINEER acts as the first line support on all internal corporate applications and database requirements. They are responsible for the development and/or modification of CRM modules, business intelligence reports, database reports, and portal pages.


QUALIFICATIONS:

  • Must at least possess a 4-year IT related course with programming subjects and preferably database subjects
  • Knowledge in basic PC Operations
  • Basic networking concepts (including configuring, testing, and interconnecting)
  • Basic knowledge in SDLC (Software Development Life Cycle)
  • Experience in software/application implementation is a plus
  • Programming language preferably PHP, any mobile application development tool is a plus
  • Database systems preferably MS SQL Server
  • Preferably with knowledge of CRM and Collaboration Platform (Microsoft Dynamics CRM 2011 and SharePoint an advantage)
  • Must have excellent interpersonal skills working with colleagues and client
  • Ability to report and express ideas both in written and oral form
  • Adaptable, flexible, willing to accept change, and open to constructive criticism
  • Service-oriented with high regard for customer service

Apply Now

The INFORMATION SECURITY OFFICER will help the organization with its compliance initiative including but not limited to information security management system (ISO27001), business continuity management system (ISO23001) and other requirements including implementation and management of program.  The information security officer will assist the head of security and top management on maintaining policies related to infosec, business continuity, data privacy and other compliance requirements of partners and clients.

The successful applicant will also maintain and improve existing policy documentations and coordinate with internal parties for enforcement as directed by top management.

QUALIFICATIONS:

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology or Accounting
  • Work related experience of at least five (5) years in performing security and compliance audits and related governance practice
  • Knowledge in ISO27001, ISO23001 and other risk management framework is required.
  • Knowledge in other compliance and frameworks such as PCI-DSS, DPA , GDPR is a plus.
  • Understanding on security technologies such as SIEM, Firewalls, IPS, endpoint protection is required
  • Fundamental understanding with network and systems required
  • Security certification such as ISO Lead Auditor or Implementer, CISA and other similar security certification is a plus
  • Attentive to details and meticulous with documentation, and processes
  • Excellent work ethics, hardworking with good interpersonal skills 
  • Driven and goal-oriented

Apply Now

The JUNIOR SERVICENOW ENGINEER is tasked to design, develop, and implement ServiceNow to address the business requirements of enterprises in the Philippines. The successful applicant will undergo special training and will be tasked to develop a specialization in specific ServiceNow applications and will be expected to handle both product implementations and support.

 

QUALIFICATIONS:

 

  • Bachelor’s degree preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT) graduate
  • With Javascript, HTML/CSS, RDBMS background
  • Knowledge and experience in AngularJS, JSON, XML, web services is a plus
  • Knowledge in software development
  • Experience in using reporting tools like Crystal Reports is a plus
  • ServiceNow experience is not required but will be a huge plus
  • Goal-oriented
  • Willing to undergo training

Apply Now

The Marketing Assistant is part of a team that fulfills Nexus’s communications plan and marketing strategy to represent the company and the company’s products and services effectively. The main responsibility of this Marketing Assistant is to develop and manage the Nexus digital marketing and social media strategy. The job also entails lead generation; design and execution of marketing collaterals, print, and email communication; conceptualizing, planning, and running technology updates, exhibits, and other such events; research, development, and update of client database; and public relations and advertising.

 

Qualifications:

  • Degree in Marketing or Communications Management with a strong eye for design
  • Must be adept at digital marketing: able to create a strategic plan and analyze metrics towards the achievement of digital goals and targets.

  • Excellent communication and presentation skills
  • Adept at graphics and design software (Photoshop and Acrobat), video editing.  Must submit a portfolio of recent work.
  • Artistic, creative, analytical, resourceful, and detail-oriented
  • Can work under deadline pressure and extra hours, if needed
  • Dynamic, results-oriented, and a self-starter

Apply Now

The SECURITY OPERATIONS ENGINEER 2 will be responsible for monitoring, day-to-day platform administration, and analysis of security incidents concerning assigned technology platform on-site or off-site customer’s premises.  They must be able to analyze all available information including logs, network traffic, and all other data emanating from security systems in place to determine the existence of security breaches and all other related incidents. They will ensure all security systems are up-to-date in terms of software and hardware changes.  They will plan and document all data and information relating to the security platform being handled.


They will also be responsible for providing technical guidance to juniors and generate weekly and monthly technical reports for management consumption.


The SECURITY OPERATIONS ENGINEER 2 will have the opportunity to grow a security career, attend training and earn security certifications.  Learn advanced security skills including incident response, forensics, threat hunting, and other cybersecurity technologies.

 

QUALIFICATIONS

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology
  • Work-related experience of at least three (3) years related to network security technologies.
  • Knowledge in network security technologies such as firewall, and intrusion prevention is required
  • At least 1 year of experience handling Palo Alto Firewall required
  • Background with Cloud technologies (Amazon or Azure) preferred
  • Strong background in routing (BGP, OSPF) is a plus
  • CCNA/CCNP certification is a plus
  • Attentive to details, and meticulous with documentation, and processes.
  • Excellent work ethics, hardworking with good interpersonal skills
  • Driven and goal-oriented
  • Willing to work from home and/or on-site assignments (client’s office within Metro Manila)
  • Willing to work on shifts

Apply Now

The SENIOR SECURITY & INFRA OPERATIONS ENGINEER will be responsible for monitoring, day-to-day platform administration, and analysis of network and security incidents concerning assigned firewall and SDN technology platform on-site or off-site customer’s premises. They must be able to analyze all available information including logs, network traffic, and all other data emanating from security systems in place to determine the existence of security breaches and all other related incidents. They will ensure all security systems are up to date in terms of software and hardware changes. They will plan and document all data and information relating to the security platform being handled.


They will also be responsible for managing shifts and providing technical guidance to juniors and generate weekly and monthly technical reports for management consumption.


The SENIOR SECURITY & INFRA OPERATIONS ENGINEER will have the opportunity to grow a network security career, attend training and earn security and network certifications.

 

QUALIFICATIONS:

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology
  • Work-related experience of at least three (3) to five (5) years related to network security and SDN technologies
  • Strong knowledge in network security technologies such as firewall, and intrusion prevention is required
  • Knowledgeable in Cisco ACI is a must
  • At least 2 years of hands-on experience handling Palo Alto Firewall is required
  • CCNA certification is a must, but CCNP is highly desirable
  • Strong background in routing (BGP, OSPF) is a plus
  • Attentive to details and meticulous with documentation, and processes
  • Excellent work ethics, hardworking with good interpersonal skills
  • Driven and goal-oriented
  • Willing to work from home and/or on-site assignments (client’s office within Metro Manila)
  • Willing to work on shifts (mostly morning and mid-shifts, but can be night sometimes)

Apply Now

The SENIOR SERVICENOW ENGINEER is tasked to design, develop and implement ServiceNow to address the business requirements of enterprises in the Philippines.  The successful applicant will undergo special training, will be tasked to develop a specialization in particular ServiceNow applications, and will be expected to handle both product implementations and support.


Qualifications:

  • Bachelor’s degree, preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT) graduate
  • Above two (2) years of ServiceNow experience
  • Background in JavaScript, HTML/CSS, AngularJS, JSON, XML, and web services
  • Must have software development skills and experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., 
  • Must have knowledge of SDLC process and Agile methodology
  • Solid understanding of Relational Database Management Systems (RDBMS)
  • ServiceNow Certification (CSA, CIS)
  • Able to work with minimal supervision
  • Excellent communication skills
  • Presentation skill is a plus
  • Goal-oriented
  • Willing to undergo training

Apply Now

The SERVICE DELIVERY OFFICER is responsible for ensuring the successful delivery of managed security and infrastructure services and maintaining service quality by tracking and reporting key service delivery metrics.

The role will be reporting under a service delivery manager.

KEY RESPONSIBILITIES:

  • Manage transition and onboarding of new clients to managed services through a collaboration of operations and implementation team
  • Maintain consistent service satisfaction for customers
  • Closely collaborate with operations and drive change management process during business-as-usual
  • Participate in the triage of critical incidents if necessary
  • Take charge of the problem management process
  • Ensure customer service level targets are consistently met
  • Manage service delivery reporting for clients on a periodic or ad-hoc basis.
  • Review service performance periodically and identify points of improvement on service delivery
  • Drive continual service improvement initiatives for customers

Other responsibilities may be assigned as necessary.


QUALIFICATIONS:

 

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology
  • Work-related experience of at least four (4) years in IT service management
  • Proven experience in client engagements and presentation
  • Capability to present to key client personnel (Senior Management or C-Suite)
  • Understanding on fundamental security and network technology concepts
  • Knowledge in the ITIL framework is a must. ITIL Foundation certification is a requirement. Higher ITIL certification is a plus
  • Project management experience and/or certification is a plus
  • Fundamental knowledge in IT infrastructure and security is desirable
  • Experience in managing or leading a team is desirable
  • Attentive to details and meticulous with documentation, and processes.
  • Excellent work ethics, hardworking with good interpersonal skills
  • Driven and goal-oriented

Apply Now

The SYSTEMS ENGINEER (NETWORK/SECURITY) will be exposed to the leading technologies in security, networking including packet and session analysis, intrusion prevention systems, and network applications analysis, and capacity planning.  They will specialize in either network management and support, or security systems on shown abilities.

Qualifications:

  • Graduate of a computer or information technology degree (BS-CS, BS IT)
  • Must have strong interpersonal and communication skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customer or client audiences or professional peers, and working closely with upper management.
  • Must be able to demonstrate an ability to solve problems quickly and completely
  • Must have a solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server communications, and the design of consistent network-wide layouts.
  • Must be experienced with network security (e.g. building firewalls, deploying authentication systems, or applying cryptography to network applications).
  • Must have experience with host security (e.g. passwords, uids/gids, file permissions, file system integrity, use of security packages).
  • Must have experience on Windows and Linux/Unix Platform
  • Willing to be assigned on 24x7 (on-call basis) support services
  • At least with a programming or scripting background (any language will do), and database and network security skills

Apply Now

The Technical Pre-Sales Consultant will assist sales in delivering technical presentations, addressing technical queries of clients, doing proof-of-concepts, implementation and maintenance support.

Qualifications:

  • Ability to work effectively in a team
  • Results-oriented, self-motivated and quick-learner
  • Excellent interpersonal (both oral and written) communication skills combined with a successful history of working with different cultures and directly with clients
  • Must have 3-5 years relevant work experience
  • Preferably with experience in databases, reporting tools, analytics tool
  • Technical degree (Bachelors of Science, Computer Science or equivalent) strongly desired

Apply Now

The Technical Pre-Sales Consultant (Microsoft) will assist sales in delivering technical presentations, addressing technical queries of clients, doing proofs-of-concept, implementation, and maintenance support.

Qualifications:

  • Ability to work effectively in a team
  • Results-oriented, self-motivated and quick-learner
  • Excellent interpersonal (both oral and written) communication skills combined with a successful history of working with different cultures and directly with clients
  • Must have 3-5 years relevant work experience
  • Preferably with experience in Analytics/Power BI, Azure 
  • Technical degree (Bachelors of Science, Computer Science or equivalent) strongly desired

Apply Now

The TELEMARKETER will consolidate all leads they will get from webinars, partner center portal and will make initial calls and scoping of the leads either serious or exploratory. They will also coordinate with product specialists and inside sales in providing and making proposals for clients and will help them follow up on leads. 

 

QUALIFICATIONS:

 

  • Bachelor’s Degree in Marketing, Communications, Business Administration, or any related field
  • Excellent communication and presentation skills
  • Ability to communicate effectively through phone or video call
  • Excellent customer service skills
  • Persuasive and persistent
  • Skilled in negotiation

Apply Now

APPLICATIONS CONSULTANT

The APPLICATIONS CONSULTANT is tasked to design, develop and implement business intelligence, web applications and testing tools or solutions to address the business requirements of enterprises in the Philippines. 

The successful applicant will undergo special training on the latest business intelligence tools, web applications and testing tools on products by well-known companies like IBM, Microsoft, and HP regularly. 

They will be tasked to develop a specialization on at least one of the above solutions.  They will handle product support with development or programming support for business intelligence products, web applications, and software testing tools.

 

Qualifications:

  • Graduate of a computer or electronics-related degree (BS-CS, BS-ECE, BC-CoE, BS-MIS)
  • Must have a background on any database systems (Oracle, MySQL, SQL Server, etc.)
  • Experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., an advantage
  • Must have programming or software development skills
  • Must have excellent written and verbal communication skills
  • Able to work with minimal supervision
  • Driven, goal-oriented, and must be willing to work extended hours when necessary
  • Good working attitude with willingness to learn and undergo extensive training
  • Fresh graduates are welcome to apply

Apply Now

APPLICATIONS CONSULTANT (PROJECT-BASED)

The APPLICATIONS CONSULTANT (Project-based) will provide end-to-end architectural and deployment planning, installation, tuning, and maturation assistance. They will install, configure, and implement the security of Imperva. They will also administer the server for availability of performance, troubleshoot the server environment, and monitor audit data and security alerts.


QUALIFICATIONS:

  • Graduate of any IT related courses
  • Knowledgeable in SQL and any databases
  • With background knowledge in the LINUX environment
  • Willing to be deployed to client on-site or remotely
  • Willing to be trained in products including Imperva Database Firewall as the primary product to support

Apply Now

APPLICATIONS SUPPORT ENGINEER

The APPLICATIONS SUPPORT ENGINEER acts as the first line support on all internal corporate applications and database requirements. They are responsible for the development and/or modification of CRM modules, business intelligence reports, database reports, and portal pages.


QUALIFICATIONS:

  • Must at least possess a 4-year IT related course with programming subjects and preferably database subjects
  • Knowledge in basic PC Operations
  • Basic networking concepts (including configuring, testing, and interconnecting)
  • Basic knowledge in SDLC (Software Development Life Cycle)
  • Experience in software/application implementation is a plus
  • Programming language preferably PHP, any mobile application development tool is a plus
  • Database systems preferably MS SQL Server
  • Preferably with knowledge of CRM and Collaboration Platform (Microsoft Dynamics CRM 2011 and SharePoint an advantage)
  • Must have excellent interpersonal skills working with colleagues and client
  • Ability to report and express ideas both in written and oral form
  • Adaptable, flexible, willing to accept change, and open to constructive criticism
  • Service-oriented with high regard for customer service

Apply Now

INFORMATION SECURITY CONSULTANT

The INFORMATION SECURITY OFFICER will help the organization with its compliance initiative including but not limited to information security management system (ISO27001), business continuity management system (ISO23001) and other requirements including implementation and management of program.  The information security officer will assist the head of security and top management on maintaining policies related to infosec, business continuity, data privacy and other compliance requirements of partners and clients.

The successful applicant will also maintain and improve existing policy documentations and coordinate with internal parties for enforcement as directed by top management.

QUALIFICATIONS:

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology or Accounting
  • Work related experience of at least five (5) years in performing security and compliance audits and related governance practice
  • Knowledge in ISO27001, ISO23001 and other risk management framework is required.
  • Knowledge in other compliance and frameworks such as PCI-DSS, DPA , GDPR is a plus.
  • Understanding on security technologies such as SIEM, Firewalls, IPS, endpoint protection is required
  • Fundamental understanding with network and systems required
  • Security certification such as ISO Lead Auditor or Implementer, CISA and other similar security certification is a plus
  • Attentive to details and meticulous with documentation, and processes
  • Excellent work ethics, hardworking with good interpersonal skills 
  • Driven and goal-oriented

Apply Now

JUNIOR SERVICENOW ENGINEER

The JUNIOR SERVICENOW ENGINEER is tasked to design, develop, and implement ServiceNow to address the business requirements of enterprises in the Philippines. The successful applicant will undergo special training and will be tasked to develop a specialization in specific ServiceNow applications and will be expected to handle both product implementations and support.

 

QUALIFICATIONS:

 

  • Bachelor’s degree preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT) graduate
  • With Javascript, HTML/CSS, RDBMS background
  • Knowledge and experience in AngularJS, JSON, XML, web services is a plus
  • Knowledge in software development
  • Experience in using reporting tools like Crystal Reports is a plus
  • ServiceNow experience is not required but will be a huge plus
  • Goal-oriented
  • Willing to undergo training

Apply Now

MARKETING ASSISTANT

The Marketing Assistant is part of a team that fulfills Nexus’s communications plan and marketing strategy to represent the company and the company’s products and services effectively. The main responsibility of this Marketing Assistant is to develop and manage the Nexus digital marketing and social media strategy. The job also entails lead generation; design and execution of marketing collaterals, print, and email communication; conceptualizing, planning, and running technology updates, exhibits, and other such events; research, development, and update of client database; and public relations and advertising.

 

Qualifications:

  • Degree in Marketing or Communications Management with a strong eye for design
  • Must be adept at digital marketing: able to create a strategic plan and analyze metrics towards the achievement of digital goals and targets.

  • Excellent communication and presentation skills
  • Adept at graphics and design software (Photoshop and Acrobat), video editing.  Must submit a portfolio of recent work.
  • Artistic, creative, analytical, resourceful, and detail-oriented
  • Can work under deadline pressure and extra hours, if needed
  • Dynamic, results-oriented, and a self-starter

Apply Now

SECURITY OPERATIONS ENGINEER 2

The SECURITY OPERATIONS ENGINEER 2 will be responsible for monitoring, day-to-day platform administration, and analysis of security incidents concerning assigned technology platform on-site or off-site customer’s premises.  They must be able to analyze all available information including logs, network traffic, and all other data emanating from security systems in place to determine the existence of security breaches and all other related incidents. They will ensure all security systems are up-to-date in terms of software and hardware changes.  They will plan and document all data and information relating to the security platform being handled.


They will also be responsible for providing technical guidance to juniors and generate weekly and monthly technical reports for management consumption.


The SECURITY OPERATIONS ENGINEER 2 will have the opportunity to grow a security career, attend training and earn security certifications.  Learn advanced security skills including incident response, forensics, threat hunting, and other cybersecurity technologies.

 

QUALIFICATIONS

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology
  • Work-related experience of at least three (3) years related to network security technologies.
  • Knowledge in network security technologies such as firewall, and intrusion prevention is required
  • At least 1 year of experience handling Palo Alto Firewall required
  • Background with Cloud technologies (Amazon or Azure) preferred
  • Strong background in routing (BGP, OSPF) is a plus
  • CCNA/CCNP certification is a plus
  • Attentive to details, and meticulous with documentation, and processes.
  • Excellent work ethics, hardworking with good interpersonal skills
  • Driven and goal-oriented
  • Willing to work from home and/or on-site assignments (client’s office within Metro Manila)
  • Willing to work on shifts

Apply Now

SR SECURITY & INFRA OPERATIONS ENGINEER

The SENIOR SECURITY & INFRA OPERATIONS ENGINEER will be responsible for monitoring, day-to-day platform administration, and analysis of network and security incidents concerning assigned firewall and SDN technology platform on-site or off-site customer’s premises. They must be able to analyze all available information including logs, network traffic, and all other data emanating from security systems in place to determine the existence of security breaches and all other related incidents. They will ensure all security systems are up to date in terms of software and hardware changes. They will plan and document all data and information relating to the security platform being handled.


They will also be responsible for managing shifts and providing technical guidance to juniors and generate weekly and monthly technical reports for management consumption.


The SENIOR SECURITY & INFRA OPERATIONS ENGINEER will have the opportunity to grow a network security career, attend training and earn security and network certifications.

 

QUALIFICATIONS:

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology
  • Work-related experience of at least three (3) to five (5) years related to network security and SDN technologies
  • Strong knowledge in network security technologies such as firewall, and intrusion prevention is required
  • Knowledgeable in Cisco ACI is a must
  • At least 2 years of hands-on experience handling Palo Alto Firewall is required
  • CCNA certification is a must, but CCNP is highly desirable
  • Strong background in routing (BGP, OSPF) is a plus
  • Attentive to details and meticulous with documentation, and processes
  • Excellent work ethics, hardworking with good interpersonal skills
  • Driven and goal-oriented
  • Willing to work from home and/or on-site assignments (client’s office within Metro Manila)
  • Willing to work on shifts (mostly morning and mid-shifts, but can be night sometimes)

Apply Now

SENIOR SERVICENOW ENGINEER

The SENIOR SERVICENOW ENGINEER is tasked to design, develop and implement ServiceNow to address the business requirements of enterprises in the Philippines.  The successful applicant will undergo special training, will be tasked to develop a specialization in particular ServiceNow applications, and will be expected to handle both product implementations and support.


Qualifications:

  • Bachelor’s degree, preferably a computer or electronics-related degree (BS-CS, BC-CoE, BS-MIS, BS-IT) graduate
  • Above two (2) years of ServiceNow experience
  • Background in JavaScript, HTML/CSS, AngularJS, JSON, XML, and web services
  • Must have software development skills and experience in reporting tools like Crystal Reports, Business Objects, Cognos, etc., 
  • Must have knowledge of SDLC process and Agile methodology
  • Solid understanding of Relational Database Management Systems (RDBMS)
  • ServiceNow Certification (CSA, CIS)
  • Able to work with minimal supervision
  • Excellent communication skills
  • Presentation skill is a plus
  • Goal-oriented
  • Willing to undergo training

Apply Now

SERVICE DELIVERY OFFICER

The SERVICE DELIVERY OFFICER is responsible for ensuring the successful delivery of managed security and infrastructure services and maintaining service quality by tracking and reporting key service delivery metrics.

The role will be reporting under a service delivery manager.

KEY RESPONSIBILITIES:

  • Manage transition and onboarding of new clients to managed services through a collaboration of operations and implementation team
  • Maintain consistent service satisfaction for customers
  • Closely collaborate with operations and drive change management process during business-as-usual
  • Participate in the triage of critical incidents if necessary
  • Take charge of the problem management process
  • Ensure customer service level targets are consistently met
  • Manage service delivery reporting for clients on a periodic or ad-hoc basis.
  • Review service performance periodically and identify points of improvement on service delivery
  • Drive continual service improvement initiatives for customers

Other responsibilities may be assigned as necessary.


QUALIFICATIONS:

 

  • Graduate of any collegiate course preferably in the field of Information and Communication Technology
  • Work-related experience of at least four (4) years in IT service management
  • Proven experience in client engagements and presentation
  • Capability to present to key client personnel (Senior Management or C-Suite)
  • Understanding on fundamental security and network technology concepts
  • Knowledge in the ITIL framework is a must. ITIL Foundation certification is a requirement. Higher ITIL certification is a plus
  • Project management experience and/or certification is a plus
  • Fundamental knowledge in IT infrastructure and security is desirable
  • Experience in managing or leading a team is desirable
  • Attentive to details and meticulous with documentation, and processes.
  • Excellent work ethics, hardworking with good interpersonal skills
  • Driven and goal-oriented

Apply Now

SYSTEMS ENGINEER (NETWORK/SECURITY)

The SYSTEMS ENGINEER (NETWORK/SECURITY) will be exposed to the leading technologies in security, networking including packet and session analysis, intrusion prevention systems, and network applications analysis, and capacity planning.  They will specialize in either network management and support, or security systems on shown abilities.

Qualifications:

  • Graduate of a computer or information technology degree (BS-CS, BS IT)
  • Must have strong interpersonal and communication skills; capable of writing proposals or papers, acting as a vendor liaison, making presentations to customer or client audiences or professional peers, and working closely with upper management.
  • Must be able to demonstrate an ability to solve problems quickly and completely
  • Must have a solid understanding of networking/distributed computing environment concepts; understands principles of routing, client/server communications, and the design of consistent network-wide layouts.
  • Must be experienced with network security (e.g. building firewalls, deploying authentication systems, or applying cryptography to network applications).
  • Must have experience with host security (e.g. passwords, uids/gids, file permissions, file system integrity, use of security packages).
  • Must have experience on Windows and Linux/Unix Platform
  • Willing to be assigned on 24x7 (on-call basis) support services
  • At least with a programming or scripting background (any language will do), and database and network security skills

Apply Now

TECHNICAL PRE-SALES CONSULTANT

The Technical Pre-Sales Consultant will assist sales in delivering technical presentations, addressing technical queries of clients, doing proof-of-concepts, implementation and maintenance support.

Qualifications:

  • Ability to work effectively in a team
  • Results-oriented, self-motivated and quick-learner
  • Excellent interpersonal (both oral and written) communication skills combined with a successful history of working with different cultures and directly with clients
  • Must have 3-5 years relevant work experience
  • Preferably with experience in databases, reporting tools, analytics tool
  • Technical degree (Bachelors of Science, Computer Science or equivalent) strongly desired

Apply Now

TECHNICAL PRE-SALES CONSULTANT (MICROSOFT)

The Technical Pre-Sales Consultant (Microsoft) will assist sales in delivering technical presentations, addressing technical queries of clients, doing proofs-of-concept, implementation, and maintenance support.

Qualifications:

  • Ability to work effectively in a team
  • Results-oriented, self-motivated and quick-learner
  • Excellent interpersonal (both oral and written) communication skills combined with a successful history of working with different cultures and directly with clients
  • Must have 3-5 years relevant work experience
  • Preferably with experience in Analytics/Power BI, Azure 
  • Technical degree (Bachelors of Science, Computer Science or equivalent) strongly desired

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TELEMARKETER (PROJECT-BASED)

The TELEMARKETER will consolidate all leads they will get from webinars, partner center portal and will make initial calls and scoping of the leads either serious or exploratory. They will also coordinate with product specialists and inside sales in providing and making proposals for clients and will help them follow up on leads. 

 

QUALIFICATIONS:

 

  • Bachelor’s Degree in Marketing, Communications, Business Administration, or any related field
  • Excellent communication and presentation skills
  • Ability to communicate effectively through phone or video call
  • Excellent customer service skills
  • Persuasive and persistent
  • Skilled in negotiation

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